1 reviews | Active since Jun 2016

10 Jan 2020, 12:53

Outrages fees and debit orders

Absa bank is rippi g; he pensioners off at this stage. They process :debit orders without you knowing it and then charge hundreds of rands for the return debit order. Absa is only in business of making g money and they try to get it from the pensioners. Absa must be ashamed for how they do bussiness and for their outrages fees. The reason why so many people leave Absa bank is because their fees and the amounts they charge their pensioners.

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Replies (1)
Absa
Absa's reply10 Jan 2020, 16:48
Official
Dear  Wally 

Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback via email or making contact with you telephonically. 
 
Regards
 Lebogang Mashiane 
 Specialist Case Manager
 Customer Value Management