1 reviews | Active since Jan 2017

22 Jan 2017, 09:21

Outrageous bank fees

<p>I find the outrageous bank charges I am charged by ABSA a sinful shame.</p> <p>I noticed once they advertised a so-called Gold Package fee, so I read it with interest. I qualified for it, but were most certainly not charged that.</p> <p>I took it up with ABSA, who simply shrugged it off saying the information is in the public domain and it is up to the client to ensure he or she is charged correctly.</p> <p>Maybe I'm the only person not studying the ABSA website, but for me I access it to do a payment, a transfer or balance enquiry.</p> <p>To this day the fee I am charged monthly is simply disgusting</p>

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Replies (1)
Absa
Absa's reply23 Jan 2017, 10:40
Official

Dear Christa

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd