Our poor gardner had his miney ******

Our gardner has all his savings ****** after the Absa atm swalowed his card. The bank was about to close and he desperately knocked to let them know his card was swallowed by the atm. Instead of assisting a ckient in urgent need theybsaid he must come back the next day. When he came back, someone else got hold of his card and stole his entire years savings from his account. A police investigation is on hoing but absa is throwing a blind eye to their clients. Its not fair, he received no sms of the money that was taken from his account either. Please can someone give me a person to contact so i can help him sort this out, he is lost and has no idea how to handle this and i will not stand for everyone passing the buck on him.