CM
Cyane M

1 reviews | Active since Aug 2016

01 Sept 2016, 09:39

OUR MISSING INTERNATIONAL PAYMENT - NO FEEDBACK ON OUR MISSING FUNDS

<p>We have contacted Absa Many, Many Times both by Telephone (International Funds Dept) and Via E-mails to Xabisa Ndlwana (Our so called Company Banker) and Client Services</p> <p> </p> <p>We have sent through the Proof of Payment from our Overseas Supplier (With whom has been sending us money to our Same Bank Account since 2007 when we opened our Account) and NOBODY Bothers to call us back or E-mail us to where our Missing Funds are</p> <p> </p> <p>This Money was remitted on the 8th of August - Today is 1 September</p> <p> </p> <p>I am quite frankly Disgusted at Absa at their Complete Lack of Disregard to our 5 E-mails and 3 Telephone Calls to find out where our funds are</p> <p> </p> <p>Do Absa Have a Service Department ? </p> <p>Does Anybody have the Know How on how to Return E-Mails ? </p> <p>Does Anybody at Absa know how to Dial from a Telephone ?</p> <p> </p> <p>We need FEEDBACK and we need it Today</p>

0
Replies (4)
CM
Cyane M's update01 Sept 2016, 09:49
Reviewer Update

Hi Absa

IGNORE This Review - Xabisa has Apologised for getting back to us Late and has Just Called now - Awaiting her e-mail and then all will be settled

Absa
Absa's reply01 Sept 2016, 11:00
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Absa
Absa's reply01 Sept 2016, 11:01
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Absa
Absa's reply01 Sept 2016, 11:02
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd