CB
Charles B

1 reviews | Active since Sept 2018

06 Sept 2018, 06:01

OTP sent to email

Hi ABSA,

I am not one to write reviews but I am in desperate need for help and my emails haven't been rep**** to so it seems like this is the only way to get a response!!

I am not currently in SA and I NEED the OTP/verification code to be sent to my email instead of my SA number. I have emailed ********** and requested for this to be done. I have submitted all the documents required of me. I was assured it would be taken care of but nothing has happened. Please help ASAP!

0
Replies (1)
Absa
Absa's reply06 Sept 2018, 10:34
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,