OTP frustration beyond, whether it gets fixed or not, it is too late.

While customer service cannot be surpassed, the technology side is lacking. We have now missed the window for payment, and unfortunately the price has shot up, all because of this stupid 3D verification nonsense, in this day and age when you can link directly to an app or a cellphone, we're still stuck with early 2000's technology. I don't know when this will be sorted out, I have given up. You can have the world's best customer service, but if the technology behind them is not working, it is all for nothing.