OTP

Why is there no option to choose between email and sms to receive an OTP. This was always available in the past. Other banks offer this.<br> <br> Due to work circumstances I do not have access to a cellphone for 2 weeks of the month. My only option is email in which I was forced to sign a waiver against ABSA if the email account was hacked. I have asked for a few years now to have both options available , the only reply I get is \ we will look into it". I have even sat in my ABSA branch and spoken to the necessary people. They only say sorry this is ABSA policy.<br> <br> I tried this last weekend to do a credit card purchase and Secure check popped up stating the OTP has been sent to my Cellphone. At least on my normal banking I get an email but now on my credit card nothing. This is frustrating as I needed do that transaction.<br> <br> I have been a client of United/ABSA for 40 years and am a Platinum client but this seems to mean nothing. Please inform me if ABSA is going to assist me or do I have to look at other options.<br> <br> Feel free to try contact me on my cellphone"