SR
Suzanne R
1 reviews | Active since Apr 2022
20 Apr 2022, 07:57
Original Natis Document nightmare
What an absolute nightmare getting the original Natis document from Absa.The lady (Kathleen) refuses to help and acts like I can't send a simple email.I have sent all the documentations in order for them to release the document,but for 2 months I keep getting an automated message stating I didn't attach the correct documents.I am at the end of my rope with Absa
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
20 Apr 2022, 09:32Dear Customer,
Thank you for bringing this matter to our attention and your reference number is C-***4. Kindly provide us with your account and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously. Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention and your reference number is C-***4. Kindly provide us with your account and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously. Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply20 Apr 2022, 09:32
Official
Dear Customer,
Thank you for bringing this matter to our attention and your reference number is C-***4. Kindly provide us with your account and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously. Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention and your reference number is C-***4. Kindly provide us with your account and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously. Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,