MM
Marinda M

1 reviews | Active since Jul 2011

16 Jan 2019, 00:55

Original car registration documents

I have paid off my car in July 2018 and after 6 months I still have not received the original registration documents from ABSA. I am in the process to sell my car and would like to apply for a loan again with ABSA but not having the documentation makes it impossible to progress. I have also sent out an email in this regard.

0
Replies (2)
Absa
Absa's reply16 Jan 2019, 15:14
Official
Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
 Daphne Le Grange

Group Customer Care
 Absa Bank Ltd

Best regards,

Absa
Absa's reply16 Jan 2019, 15:15
Official
Hi Marinda
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided

Best regards,