GP
Godfrey P
1 reviews | Active since Mar 2009
13 Jun 2022, 20:13
ORDERED CREDIT CARD, STILL NOT DELIVERED AFTER MANY WEEKS!!!
So this bank is soooo 18th century.... After many weeks of ordering a new credit card I am still waiting!!! 😡😡😡
What is so difficult delivering a new card within couple of days as promised???
Maybe it's time one moves back to the bank than understands and values customer service. Can you just deliver the flippin card???
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Absa's replyOfficial
14 Jun 2022, 09:13Dear Godfrey Phoku Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9. Kind regards,Group Customer CareRezona Louw
Absa's reply14 Jun 2022, 09:13
Official
Dear Godfrey Phoku Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9. Kind regards,Group Customer CareRezona Louw