SA
SAMANTHA A

1 reviews | Active since Jan 2013

28 Oct 2015, 09:58

OPENING OF NEW ACCOUNT

Hello Peter<br> <br> I sent I message last week with regards to the lack of feedback I have received from ABSA with regards to opening of my new business account, which took 2 1/2 hours to open. Within a matter of 1 hour, I received a call from an ABSA representative to apologise for any inconvenience caused and was advised that there was a huge backlog, however that someone would respond to me soonest.<br> <br> One week later and I still have not had a phone call or an email from ABSA. I have mailed Peter from the ABSA branch with regards to the my new bank account details.<br> <br> It is now 3 weeks and I still do not have a bank account - I really think I should look for another bank!

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Replies (1)
Absa
Absa's reply28 Oct 2015, 13:16
Official
Hello SAMMIJOE,


Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd