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Phums M

1 reviews | Active since May 2016

30 May 2017, 14:17

Opening of business account nightmare

<p>I opened a business account online. Just to get a debit card and access to online banking at Greenstone mall and mbeing misdirected by the call centre has been totally unacceptable. this is my first time dealing with Absa and I am flabbergasted at the poor service. Very very bad. I am livid after spending 2 hours in the branch and I am still not assisted. I was told the business banker works by appointment. so i travelled there for nothing. coupled with a rude elderly woman in the information desk; who offered no assistance at all despite me telling her i got an email to say i should ask Vangile to help me.</p> <p>this is how absa treats business clients??????</p>

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Replies (1)
Absa
Absa's reply31 May 2017, 11:00
Official


Thank you for bringing this matter to our attention. We will investigate the matter and provide you with feedback once the matter has been resolved

Kind regards

Claudette Lewis

Group Customer Care

Absa Bank Ltd