SA
SAMANTHA A

1 reviews | Active since Jan 2013

19 Oct 2015, 09:40

OPENING NEW BUSINESS ACCOUNT

On or around the 7th October, I went to ABSA Cresta and opened a new business account with Peter, my business manager. I entered the bank around 9.30 and we started the process around 9.45, I walked out of the bank around 12h30, this is how long it took to open a new bank account. I felt a little sorry for him as he had advised that they were using a new system and that it could take a little longer than normal, but almost 3 hours, really this seems out of the ordinary? <br> <br> Peter confirmed that it would take around one week to get my account number, cards etc. To date I have not heard from Peter nor anyone from ABSA about my new chequing account. I have sent him a mail and have had no response...perhaps ABSA do not want my business and perhaps I should maybe look at opening a bank account elsewhere? I am in urgent need of this bank account, how can I run a company that doesn't have a bank account? I cannot even register it with SARS

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Replies (1)
Absa
Absa's reply19 Oct 2015, 10:52
Official
Hello SAMMIJOE,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd