Opening Account

I was assisted by my daughter and opened a ABSA bank account for my pension online around June this year. She completed the process and submitted all the relevant documentation and my account was opened 11 June 2023 (Account number: ***) with the thank you email and sms. My daughter made my initial deposit a few days later but on the 20 June, I received an email from Mandy Ramgasamy (which was very poorly written) and was requested to resubmit the documents for verification. Which was sent the same day. To date, I have not received any feedback from ABSA - I do not know if the account is opened, no card was delivered nothing. Bad start from the getgo