Opening a bank account...never to happen

It all started with me wanting to open my first bank account. My husband has been with ABSA for over 10 years and my mom for over 35 years so naturally ABSA was my first choice. Well that was a mistake. I have been 3 time in the last week and yet no account has been opened. The first time I went I asked what I needed to bring and was told just my ID and my pay slip. I went back with that only to be told my husband has to fill out a form to say that we live together and I must just bring the completed firm back. I asked again to confirm will there be anything else I to bring and the consultant said no. I went back this morning with the completed form to only be told my husband was suppose to come with me. If that was the case I would have had him fill the form in the branch with me. No wonder people are changing to other banks. All I wanted to do is give ABSA my money. I will however have to go back, reluctantly, as my husband is with ABSA but I will not be recommending ABSA banks or services to anyone. And if it wasn't for my husband forcing me to be with ABSA I would gladly open an account with other providers that even offer opening accounts online