PV
Peter V
1 reviews | Active since Nov 2011
20 Feb 2025, 15:13
open season
ABSA is plundering money from my account: they double charged amounts for a card machine for many years and payments that were approved via the card machine get reversed 2 months later because of some weird technical issues and nothing gets done about it. Avoid them they are *******.
Helpful (0)
Replies (4)0
Replies (4)
Absa's replyOfficial
20 Feb 2025, 18:02Dear Peter, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***0. I will review the matter, and provide you with an expected timeframe for further feedback. Kind regards, Basani HlungwaneAbsa Bank Ltd
Best regards,
Absa's reply20 Feb 2025, 18:02
Official
Dear Peter, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***0. I will review the matter, and provide you with an expected timeframe for further feedback. Kind regards, Basani HlungwaneAbsa Bank Ltd
Best regards,
Absa's replyOfficial
25 Feb 2025, 08:31Dear Mr Peter Velter, We refer to the below and note that we have not received a reply from you. We understand that you may be occupied and kindly request that at your earliest convenience, reply and provide the requested information. Please be advised that our office will proceed to close the case by 25/02/2025 because we have not received the information to work on your case. If you are dissatisfied with the outcome and need more help, please let us know, and we will reopen the case for further review. Once again, we extend our unconditional apology for any inconvenience this may have caused. Kind regards, Basani HlungwaneSpecialist Case Manager: Social Media ComplaintsCustomer value management T +11 ***E ***ca Absa, Towers West, 15 Troye Street, Marshalltown, Johannesburg, 2000, South Africa www.absa.co.za
Best regards,
Absa's reply25 Feb 2025, 08:31
Official
Dear Mr Peter Velter, We refer to the below and note that we have not received a reply from you. We understand that you may be occupied and kindly request that at your earliest convenience, reply and provide the requested information. Please be advised that our office will proceed to close the case by 25/02/2025 because we have not received the information to work on your case. If you are dissatisfied with the outcome and need more help, please let us know, and we will reopen the case for further review. Once again, we extend our unconditional apology for any inconvenience this may have caused. Kind regards, Basani HlungwaneSpecialist Case Manager: Social Media ComplaintsCustomer value management T +11 ***E ***ca Absa, Towers West, 15 Troye Street, Marshalltown, Johannesburg, 2000, South Africa www.absa.co.za
Best regards,
PV
Peter V's updateReviewer Update
26 Feb 2025, 16:37I was promised that they would investigate 1 week ago but to my surprise they double charged me again today. What a useless bank. There is only one option left over for me to stop the plundering and that is to close my account and inform everybody to avoid this *****ulent bank
PV
Peter V's update26 Feb 2025, 16:37
Reviewer Update
I was promised that they would investigate 1 week ago but to my surprise they double charged me again today. What a useless bank. There is only one option left over for me to stop the plundering and that is to close my account and inform everybody to avoid this *****ulent bank
Absa's replyOfficial
27 Feb 2025, 09:58Good morning Dr,
Feedback has been sent to your email address. Thank you.
Feedback has been sent to your email address. Thank you.
Best regards,
Absa's reply27 Feb 2025, 09:58
Official
Good morning Dr,
Feedback has been sent to your email address. Thank you.
Feedback has been sent to your email address. Thank you.
Best regards,