EM
Emmanuel M

1 reviews | Active since Oct 2012

08 Jul 2015, 07:26

only get approval for old model cars

I have requested ABSA to review my applications for vehicle which they gladly did and I am grateful for that, but my problem now is for the 2013 Forf Focus that I app**** from Bloemfontein Toyota and the 2015 Mazda that I app**** from Barloworld Ford and Mazda were declined, I was only approved for a 2011 model car which I now have to pay a monthly installment of R4500 for a car which has done 90 000 KMs, which does not even have a service plan, those 2013 cars I app**** for their mileage are still below 15 000, and the difference with the one that I was approved for is R9 000, if I was approved for one of the 2 cars I would not have to pay monthly installment of R4500 and because I am desperate to change my car I will be forced to take it,I don't understand why ABSA decline me for newer cars and only approves old models, I am your client and I deserve good treatment what will I do with a car that does even qualify for service plan from you? Is it a way of showing that you do not wanna finance me?

0
Replies (1)
Absa
Absa's reply08 Jul 2015, 09:45
Official
Hello emmanuel14,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd