EH
Eugene H
1 reviews | Active since Aug 2021
31 Dec 2024, 17:34
Only ever hear from clueless social media managers, can I please hear from someone actually employed at operational level
Had a ***** case since 25th November and still have no idea who the investigator is. Every communication just results in me being told this mystery person will phone me; which obviously never happens. Can the person responsible for my ***** case PLEASE contact me
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Absa's replyOfficial
02 Jan 2025, 11:50Dear Eugene
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***5.
Kind regards,
Group Customer Care
Vanessa Crowe
Absa's reply02 Jan 2025, 11:50
Official
Dear Eugene
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***5.
Kind regards,
Group Customer Care
Vanessa Crowe