PC
Pat C

1 reviews | Active since Nov 2011

20 Dec 2017, 09:31

Only Absa can kick a dog when its down

We advised Absa that my husband has been retrenched and having a policy that pays your premiums when retrenched we started a business that will definitely get us back on our feet in a couple of months. We asked Absa NOT to reduce the limit because this would benefit us soon. But not a chance. We are not even asking for money......we are able to pay our monthly debit orders with a problem but Absa does not even recognise the fact that that we have been clients for quit a number of years now and wont even extend that small hand of help. Well thank you so much we will rise again and when we do Abas will be history

0
Replies (2)
Absa
Absa's reply20 Dec 2017, 10:55
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

PC
Pat C's update20 Dec 2017, 11:48
Reviewer Update
Correction..................we are able to pay our monthly debit orders withOUT a problem