FP
Felicea P
1 reviews | Active since Nov 2017
04 Nov 2020, 08:22
ONLINE PROFILE LOCKED
My internet banking was working fine yesterday and this morning it says that my services are locked. I don't have the time to go into the bank I work 24/7 so don't have the timeand don't have money to waste to buy airtime to phone them can you please help me, I need my online services to work asap
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Absa's replyOfficial
04 Nov 2020, 10:00Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***0. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or making contact with you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply04 Nov 2020, 10:00
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***0. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or making contact with you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,