CN
Chrishay N
1 reviews | Active since Nov 2017
28 May 2021, 14:05
Online personal applications
2nd time applying online for a personal loan and still no feedback previous loan expired due to waiting for documents but docs was uploaded before finishing loan.App**** again today still no feedback. There is no sms sent nothing, after completion online got a notification online that a agent will call to finalize loan, that happened 2 weeks ago also but still nothing
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Absa's replyOfficial
28 May 2021, 16:22Dear Chrishay, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you. Vanessa Crowe
Best regards,
Absa's reply28 May 2021, 16:22
Official
Dear Chrishay, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you. Vanessa Crowe
Best regards,