GM
George M
1 reviews | Active since Jul 2022
30 Jul 2022, 12:42
Online Payment to SABC Reversal
I made a payment of R2915 instead of R 1590 to SABC TV licence on the 21 July 2022, I requested the money to be reversed they refused. Now SABC TV licence is requesting a Proof of Payment and ABSA is refusing to provide that. I also tried to call the Absa ***** department to at least trace the payment to see whuch account and what is the reference for the payment so I can give the deatils to the SABC so they allocate the money, still no assistance. It is really frustrating.
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Replies (2)GM
George M's updateReviewer Update
05 Aug 2022, 08:47I woudl like to thank Nthabiseng Sibande (ABSA Specialist Case Manager) for her assistance with this case. I sent several emails from 21 July 2022, but could not get assistance but within 4 days she was able to resolve the case. Thank you.
GM
George M's update05 Aug 2022, 08:47
Reviewer Update
I woudl like to thank Nthabiseng Sibande (ABSA Specialist Case Manager) for her assistance with this case. I sent several emails from 21 July 2022, but could not get assistance but within 4 days she was able to resolve the case. Thank you.
Absa's replyOfficial
05 Aug 2022, 10:22Dear Client
It is indeed pleasing to receive complimentary remarks about the staff that has given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Customer Value Management
Absa Bank Ltd
It is indeed pleasing to receive complimentary remarks about the staff that has given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Customer Value Management
Absa Bank Ltd
Absa's reply05 Aug 2022, 10:22
Official
Dear Client
It is indeed pleasing to receive complimentary remarks about the staff that has given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Customer Value Management
Absa Bank Ltd
It is indeed pleasing to receive complimentary remarks about the staff that has given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Customer Value Management
Absa Bank Ltd