Online loan application

<p>I filled out an online loan application yesterday and these are the results: 1) No email or confirmation received that I filled it in. 2) Loan amount was not recorded (it forces you to do so). 3) Other details not recorded either (again it forces you to fill in everything) 4) I now have to spend 20 minutes on the phone to an Absa consultant to give them all my loan details which will cost me time and money.</p> <p>I would like to know how you have a system which forces you to fill in all the details and a) Not acknowlege that the customer has done so b) Lose all the details. This is unbelievable for one of the major banking company in this country.</p>