RJ
Reuben J
1 reviews | Active since May 2015
27 Feb 2026, 11:10
Online client service.
Online client service is pathetic. I had to hold a call for more than 26 minutes without any assistance. My problem has not been resolved.
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Replies (1)
Absa's replyOfficial
27 Feb 2026, 15:05Dear Reuben Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9. Kind regards,Group Customer CareVanessa Crowe
Best regards,
Absa's reply27 Feb 2026, 15:05
Official
Dear Reuben Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9. Kind regards,Group Customer CareVanessa Crowe
Best regards,