Online Banking is Pathetic

Your service in general SUCKS. I tried to make a payment on Sunday from my card - I was unable to. I phone in and get told I am R33.00 short on my payment so you have blocked my account - Thank you for this I really do appreciate it. I then make a payment of R500.00 to cover your pathetic R33.00 ON SUNDAY. I get told by the useless agent that the system will update by Monday evening at 12.00 and that by Tuesday I will be able to make the payment. GUESS WHAT? I log on on Tuesday - issue persists. I CALL AGAIN - and get told that payment has not yet been received I should try on THURSDAY. WELL now your system is unavailable again!! So you have literally wasted an entire week of my time and made me look like an utter fool to my supplier for R33.00!!!! WHEN WILL I ACTUALLY BE ABLE TO USE YOUR RETARDED ONLINE BANKING!!!!!!!!!!