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Nontando N
1 reviews | Active since Sept 2021
21 Sept 2021, 22:01
Online banking invalid credentials
I’ve been trying to logon my account via online banking, trust me, I know my credentials very well and I’ve tried over and over again to login but it keeps telling me my credentials are invalid. I need to access my 32 day account urgently, please assist
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Absa's replyOfficial
22 Sept 2021, 10:35Dear Nontando Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is ***1. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care
Best regards,
Absa's reply22 Sept 2021, 10:35
Official
Dear Nontando Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is ***1. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care
Best regards,