EH
Erich H
1 reviews | Active since Mar 2013
08 Dec 2019, 11:27
Online banking
Online notifications YET AGAIN not working even after 3 months of complaints and fixes. Every month the service is disabled and I cannot complete my online banking.
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Absa's replyOfficial
10 Dec 2019, 05:55Dear Erich Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Absa's reply10 Dec 2019, 05:55
Official
Dear Erich Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd