1 reviews | Active since Mar 2014
ONLINE BANKING DISASTER : APP THAT WORKED ON AN iPAD TO ONE THAT IS NOT AVAILABLE ON AN iPAD!
<p>I received a message on my phone to say ABSA was closing my online banking app and I must download the new app. I don't recognise messages as they might not be from Absa BANK. Be that as it may I tried to do internet banking from my iPad today. Notice from ABSA sorry this is closed download the new app from your app store. very frusrtated I found the only app on the app store was ABSA Pebble NOT what I needed. </p> <p>I called ABSA online banking only to be told that they DO NOT have the online banking app FOR iPads. WHY CHANGE THINGS THAT WORK TO AN APP THAT IS NOT EVEN ON AN iPAD?</p> <p>I refuse to have online banking on my cell phone.</p> <p>Time to say goodbye to ABSA BANK IF THEY CANNOT /WILL NOT ASSIST. I DON'T HAVE TIME TO GO INTO THE BANK OR ATM (which is not even an option ) to do my banking. </p> <p>Please REINSTATE the APP that works and GIVE your Customers A CHOICE to decided what they want.</p> <p>Lastly please discontinue the use of the airfreshner that smells like deodrant which affects asthmatics everytime they have to go into the bank.</p> <p>NOT A HAPPY CUSTOMER!</p>
Dear Customer
Thank you for bringing this matter to our attention.
Please provide me with your ID or Account number to enable me to log a formal complaint for you, this information can be sent via private message.
Regards
Claudette
Dear Customer
Thank you for bringing this matter to our attention.
Please provide me with your ID or Account number to enable me to log a formal complaint for you, this information can be sent via private message.
Regards
Claudette
