RR
Roshen R
1 reviews | Active since May 2010
22 Nov 2017, 15:09
Online banking APP does not work
I tried to pay one of my mum through online banking. The verification online timed out on 3 attempts; while the mobile app gives an error to check wifi or internet connection. ABSA needs to sort out their app. it frustrating and not recommended to use. My mums still waiting for money; how do I explain a 71 year old that ABSA is full of ****!
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Absa's replyOfficial
23 Nov 2017, 10:04Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply23 Nov 2017, 10:04
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,