Online Application

I am very dissappointed with the kind of service I have received from Virgin Card. I made my application and sent through all the necessary documentation. I received an automated response that my application was received and approved. It`s been over 2 weeks now, and I have been making a follow up on DAILY BASIS. All I get is the same answer from all the consultants that my application is with FICA department. The next day, one of your consultants told me she will escalate the matter with the team leader or manager. The following day, I was told that someone will call me back, I`m still waiting. Whenever I make a follow up, I get a differnt story. I hav reached a point whereby I cannot take it anymore. As a result I would like you to cancell my application.