One week later, no reply

<p>One week after absa banking app did 4 transfers instead of 1 I am still waiting for absa to give me feedback.</p> <p> </p> <p>I've went to the bank, I've send emails, I have phoned "customer service" and no reply.</p> <p> </p> <p>I get the we will get back to you line and that is where it stays. Is thus the way you treat people that has been loyal to you for over 10 years????</p>