1 reviews | Active since Oct 2013
One shining light in ABSA disaster
<p>I have been experiencing terrible service from ABSA and my feelings about them remain the same. I do however feel that it is importand to give credit where credit is due. In amongst the terrible state of inefficiency and dont care attitude, I was lucky enough to come agross the lighpoint in the organisation. To Tsidi Moiloa, I thank you for your attitude and effort to assit a very irate client. Please keep up the good work. You deserve to go far. ABSA should consult you about client service. I just ask the useless department who respond to the complaints on this page to please not bother to copy and paste your stock answer. Go and learn from Tsidi, It is about solving the problem, not pasting a generic reply.</p>
Dear Customer
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
You are one of the people that did not get back to me. Thank you for your participation in this
You are one of the people that did not get back to me. Thank you for your participation in this
Just by the way, I was charged an admin fee and interest on an incorrectly debited amount. I have been struggling ever since to get this reversed but once again, ABSA just do not give a damn
Just by the way, I was charged an admin fee and interest on an incorrectly debited amount. I have been struggling ever since to get this reversed but once again, ABSA just do not give a damn