PG
Philip G
1 reviews | Active since Mar 2009
18 Jan 2018, 09:42
One of the worst customer service experiences ever.
I have been battling unsuccessfully to settle a matter with AIMS (Absa Investment Management) for the past month and have been faced with appalling, disinterested and uninformed customer service I have ever experienced. An absolute disgrace!
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Replies (2)0
Replies (2)
Absa's replyOfficial
18 Jan 2018, 13:54Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Absa's reply18 Jan 2018, 13:54
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
PG
Philip G's updateReviewer Update
28 Jan 2018, 12:31Ms Crowe did indeed respond asking for more details which I promptly sent - that was on 22nd Jan and I have not had any response. Once again an example of Absa Aims' dreadful service.
PG
Philip G's update28 Jan 2018, 12:31
Reviewer Update
Ms Crowe did indeed respond asking for more details which I promptly sent - that was on 22nd Jan and I have not had any response. Once again an example of Absa Aims' dreadful service.