TM
Tebogo M

1 reviews | Active since Dec 2017

14 Dec 2017, 06:19

One Home Loan application 2 different verdicts - HOME LOAN Deposit forfeited Thanks TO ABSA

App**** for a vacant land loan with ABSA BANK furnished them with all necessary documents, was declined on the 22/08/2016 via email Reasons: 1. Affordability - income to be validated (Supp**** them with letter from my accounting officer confirming salary and bank statements as supporting document. 2.Loss on Management Statements

When I approached the lawyers to get my deposit back which I had put down for the land, ABSA Home Loans has since altered the reasons why I was declined second letter of decline which I requested on 2017/08/02 2nd Reasons: "We have assessed your home loan application and wish to advise that we currently do not have sufficient credit information to fully assess your creditworthiness - we regret to inform you your application was unsuccessful.

The

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Replies (1)
Absa
Absa's reply14 Dec 2017, 09:59
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd