Once again poor service

<p>A few weeks ago I went to phillipines. Just before I left I went to bank to inform them that I would be going overseas. I requested that my accounts be activated for international transactions.When I got to Philippines I struggled to withdraw money.If I tried then no money would come out. can you imagine if you are in a foreign country without any money.Even though no money came out,my account still showed deductions.Some of the withdrawals was returned but most was not.One was returned but not the bank charges.After numerous emails,telephone calls ,bank visits and even posting on absa Facebook page.Still not resolved.I went inside the bank & was told that they can't access my account.How the hell is that possible. Then I was put through to the call center. The agent told me in five working days everything would be sorted.That was 7 July 2016 & already 19 July 2016.I'm really disappointed in the poor service I'm getting from Absa.I have been a client for 15 years & this is not the 1st time that they delivering such poor service. My wife emailed numerous time but gets no feedback. I was told to forward the mails but miraculously they never receive anything but on my side it keeps on showing sent.I also opened a cheque account but how brilliant I can't withdraw any money from that account, can only swipe.Please be informed that when all this is sorted I will definitely be looking for a new bank.</p>