EG
Edgar G
1 reviews | Active since Aug 2015
15 Apr 2019, 17:33
Once again no reply from ABSA private bank!!
The only way I seem to receive a reply from ABSA private bank is to start the process through hellopeter! Why don't you just replace the private banking email with this web address?
As I am abroad, I sent two emails to the privatebank email address (9th and 11th) - no reply, not even automated. 11th I tried to contact the online chat.... some or other error!! I then sent a query via the web, I received a automated email acknowledgement (no reference number) and that's it!!!
Check your emails and reply to your customers!!!
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Replies (1)Absa's replyOfficial
16 Apr 2019, 10:54Dear Client,
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Absa's reply16 Apr 2019, 10:54
Official
Dear Client,
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
