ONCE AGAIN - MEGA U CARD EXPIRES WITHOUT NOTIFICATION - RED FACED AT PAYPOINT - IS THIS YOUR SERVICE?????

Again, once again ABSA!!

Standing in a queue to pay for school stationary and other goods on the weekend - Red Faced obviously!!

No notifications sent via SMS or Email to confirm that my son's Mega U savings card is due to OR have expired end of January 2021.

Now isn't this very nice to stand in line for more than 30 minutes and finally getting to the queue to be informed "Declined" x 100 times.

This bull**** will not be tolerated any longer. Pull up your socks and provide the service you are supposed to. I will not be going to a branch for a new card (as I have signatory rights on this card and my son is underaged). ABSA will ensure that we receive a new card delivered to my workplace as it is quite inconvenient for me to request time off at work and as it was ABSA's fault for the umpteenth time (YES IT HAPPENS EVERY SINGLE YEAR OR TWO!!!!) you will be held liable for this mistake.

Contact me within 24hours or I will have no issue to contact the Ombudsman and report this ****.

*** (cellphone) *** (work)

Thank you!