1 reviews | Active since Feb 2014
Once again extremely bad service
<p>And again Virgin Money has done it. Service that is pathetic like normal. I paid up my account and I have been phoned 4 times so that I will not close my account with them and I was told that I would recieve my letter stating that the account has been paid in full and that that it was also closed. The letter should have been send already on 29 May and it is already over a week later and still no joy. And I have been every time asked why I'm closing the account and now here is the proof again. </p> <p> </p> <p>The service that people get from Virgin Money is really appauling and the company really does not care</p>
Hi there,
We are really sorry about the lack of assistance from our team.
Please would you be so kind as to send all of your contact details to the following email address *** and we will then ensure that your account gets closed and you receive the paid up letter as requested.
Once again sincere apologies on behalf of our team.
regards
The Virgin Money Team
Hi there,
We are really sorry about the lack of assistance from our team.
Please would you be so kind as to send all of your contact details to the following email address *** and we will then ensure that your account gets closed and you receive the paid up letter as requested.
Once again sincere apologies on behalf of our team.
regards
The Virgin Money Team
O hell. This is the type of reply's that I get send after I have already send so many mails to them I still need to get asked for my contact details.
If anyone ever asks why I'm stopping my account please look at the last reply from Virgin money. The most unprofecional reply ever
O hell. This is the type of reply's that I get send after I have already send so many mails to them I still need to get asked for my contact details.
If anyone ever asks why I'm stopping my account please look at the last reply from Virgin money. The most unprofecional reply ever