Once again Absa leaves customers hanging

This morning I tried to make a payment using the absa app on my phone. After several attempts to log in I managed to enter the beneficiary details but as soon as I confirm payment, the whole system hangs and give me an unsuccessful time out message. Then I tried to log into the Absa website to do payment from there but after 4 attempts the whole system hangs again. When I tried to call the customer care, I am put on hold for more than 10min and no answer. Think it's time to change banks.