1 reviews | Active since May 2016
<p>Once again, Absa is absolutely ****** useless. I posted a complaint yesterday to hellopeter and Absa made contact. The lady emails me and asking me for my bank account details....already that is suspicious as it could be anybody and I dont believe in giving just anybody my account details. Then when I had missed the call from the lady from Absa I tried calling the number and it said that the number is inactive so the warning signs are to me there. When I emailed Vanessa Crowe again and asked her this morning to call me on my landline, she again wanted the account details. Surely Absa can look up my name and company name on their system? There were 5 emails sent to her and everytime my signiture appears on the email, is it not obvious what my business name is. Why is it that one must s**** feed these people???</p> <p>I then got a call from Kelvin Murdock and I tried explaining to him that Absa is terribly slow, once again he tried to pass the buck. I also asked him what the point was of getting sms' because I wasnt getting my log in notifications, he then after a while said for security reasons......well hello, anyone can then log into my account without me knowing. Why have that system if it doesnt work. I cant understand why Absa wont take responsibility of a fault and get it fixed!!! Yesterday I had to go to a branch and do my banking there and whilst sitting there, there was a customer who came in saying that his money keeps dissappearing after closing his account and the lady discovered that his account was never closed from a previous branch. Thats very smart Absa!!! I thought I was the only poepol getting *****ed over by Absa. You have the cheek to charge me over R2000 a month for internet fees but what do I get out of using your system, high blood pressure and a headache!!!!! Believe you me when I say that should I have a heart attack from all this drama, Absa will be liable!!! Absa will lose all my business and its not a petty little check account, we are talking about 6 business accounts. I am done!!! Today I move to another bank who might actually value me as a client. I wont just be a number to them. AGAIN, ***** YOU ABSA.......Ever since your system changed which is around 1 year ago, it has been a nightmare and everytime I report it, you people just pass it on to the NO DEAL pile......whatever!!!!</p>
Dear Customer
We apologise for the delay in response. we have been advised that your complaint has been sorted
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
We apologise for the delay in response. we have been advised that your complaint has been sorted
Group Customer Care
Absa Bank Ltd
Best regards,
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