On Thursday last week I received a call offering me a top up loan, I agree to proceed with the application and as promised a consult from Protea gardens Matthews contacted me, our call got disconnected before we finished, he sent me an email to request pa

On Thursday last week I received a call offering me a top up loan, I agree to proceed with the application and as promised a consult from Protea gardens Matthews contacted me, our call got disconnected before we finished, he sent me an email to request payslips and advised that their system had some glitches, and he will contact me soonest, Friday came I followed up via email he responded saying still experiencing the same, sat and yesterday sent me an email saying he is waiting for telkom now the whole branch is affected. I have never received such service from absa since I banked with them, I am very disappointed, and I don't even know what to do, because I need the money as soon as yesterday