LJ
Leigh J

1 reviews | Active since Sept 2017

20 Oct 2017, 08:10

On the side of the *********!!!!!

On the 6th October i found a web site that was selling a dog i wanted, did the payment that evening between 6 and 7 not knowing it was a **** went to the bank the very next day to revers the payment, i had not done a immediate payment either! They said they are unable to reverse the payment without the accounts holders permission! They tried to phone them but no answer, they phoned their next of kin with no luck, Like the ******* is going to say yes return the money to its rightful owner! it really sad to thing that even the banks are on the side of the ********* these days and not the loyal customers! and i phoned every department that i could think of no one is willing to help! i even got told to ask the account holder myself, i answered with how am i suppose to ask the account hold? and the answer was well then get a lawyer and a court order!!!!!!!!!!!!!!!!! FFS i mean really what is this world coming to! I have been a ABSA client for going on 15 years and i have never in my life been so disgusted with a service provider!

0
Replies (2)
Absa
Absa's reply22 Oct 2017, 22:19
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Absa
Absa's reply22 Oct 2017, 22:40
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd