PW
Paul W
1 reviews | Active since Jul 2023
08 May 2025, 14:36
***** on my Absa credit card allowed by Avsa
Had 2 ***** cases involving my Absa credit card. R 1000 was *****ulently charged to my credit card involving an onl8ne purchase from SP DAVIDS WATCHES a member of RCS. They rep**** asking me to do the investigation while they allowed my credit card to be used *****ulently. The second case involved about R500 taken out of my absa credit card by an Absa employee with NO transaction recorded. Just got the usual auto response showing that my email was not even read.
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Absa's replyOfficial
08 May 2025, 18:22Dear Paul Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8 Kind regards,Group Customer CareVanessa Crowe
Absa's reply08 May 2025, 18:22
Official
Dear Paul Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8 Kind regards,Group Customer CareVanessa Crowe