On Line Banking Not Reverse Debit Order

<p>On Friday my life partner noticed that an amount had been incorrectly debited against her account by debit order. She went to the on line banking, and reversed the debit order. As the amount was not shown as a credit by Saturday, she reversed it again. Both actions had NO EFFECT, and on Monday she had to go into the bank, where they reversed the debit order for her.</p> <p> </p> <p>On both occasions she was shown by the ABSA on line system, that the debit order had been reversed. PLEASE FIX THIS.</p>