Old Skool Absa

I've closed my cheque account with absa end of 2017. up until this day they still charge me the cheque account fee. How is it my problem that they had not managed to their work and now threaten me. They have also closed my internet banking so now I can't pay my credit card anymore. Why absa, why are you so *********** and have survived for so long. Not for one day am I regretting that I left you for a more modern and competent bank. I hope to hear from you throught this site as none of my emails are dealt with. The same story every time," go into the branch". Why???? I was already there and did everything that was required of me, I paid the fees to get it closed.