Offering products by calling during business hours on a business line when asked not to.

<p>Don't get me wrong, I like ABSA. I've been banking with them for years and have always had excellent service both online and when going into the bank and having face-to-face consultation.</p> <p> </p> <p>What I don't like is when a marketer calls me on my cellphone during office hours to offer life insurance and when rejected and asked strongly not to call during business hours in future they call me AGAIN in the same week during work and on my office number because I did not answer on my cellphone thinking that they would realise their mistake and move on. But no, my reception contacts me saying I have a call from the bank and thinking it was important I took the call and was unhappy to find that it was a marketing agent trying to sell me insurance.</p> <p> </p> <p>Please Absa, l appreciate that these agents are doing their jobs and I'm sure that the poor chap on the otherside did not deserve the outrage I voiced at him but if I ask an agent not to call me during business hours they must make a note of this and not call at that time. Also, calling on a business line to promote produsts is NOT on.</p> <p> </p> <p>I am embarressed for you that this level of unprofessionalism is allowed by your marketing team.</p> <p> </p> <p> </p>