offered credit life ,but do not want to activate it... ABSA selfish money hunters

Good day. I have a issue with Absa bank, I opened a private bank account in December 2018. Absa new i am a contract worker and that my contracts are 9 months at a time,so they advised me to take credit cover on my credit card,in case of unemployment.. i have paid the fees religiously,but now that i need the credit cover as i am unemployed for a couple of months now,due to covid... ABSA does not want to pay out the credit cover.. i am disgusted in there approach as they say AFRICANACITY... but that iust a load of nonsense. As it seems they only think of only getting money and not helping their clients. As soon as i return to work abroad ,i will surely inform all my South African collegues working abroad to say how bad the service are at ABSA and that they should move banks.. i already started informing my friends and family in South Africa ,about these selfish money hunters and that in my view,it is one of the worst banks in South Africa.