TM
Thuli M

1 reviews | Active since Nov 2018

29 May 2019, 12:35

Now the ABSA ATMs are *****ing from us.

On the 20th of May 2019 I tried to deposit money at an ABSA ATM at Mall at Springs. The machine showed an error message and the deposit was unsuccessful. I walked into the branch and a complaint was logged. I called ABSA this moring to ask for a follow up and I was told that there was no surplus in the ATM and I must consider my money gone. Oh hell no!! I want my money deposited into my account by the end of business today. The machines installed by ABSA broke. Why must I pay for this? Why do I endure so much abuse from this bank is a better question. Please may I have my own money back.

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Replies (1)
Absa
Absa's reply30 May 2019, 07:12
Official
Good morning,
I am Basani Hlungwane and will be facilitating your matter. Your complaint reference is C-***1 and we will be in touch in the next 24hours. Thanks.