now

I closed an investment account and instructed Absa to redirect the payment to my cheque account. I had a stop orders of R250 and R300 that was debited from my cheque acc to the investment which I also instructed them to cancel since I was closing the account. Absa did not action this request as a result I was charged R277 for failed stop orders. I went go Absa Cradles tone four times the manager promised to get the charge reversed but never did. All I get is excuses and I'm sick and tired of empty promises. All I want is my 277 back so that I can close my account. If my complain is not resolved within the next 2 days I will take this to the newspapers and the ombudsman because this is unacceptable.