1 reviews | Active since Mar 2010
NOTIFY ME WHEN YOU CAN SORT OUT MY PROBLEM FOR REAL
<p>In December 2015 I ported over a number from TELKOM to CELL C because I could no longer handle their abomnable service. After 10 months of all going smoothly in terms of receiving all bank notifications of activity on my account as well as OTPs it suddenly stopped.</p> <p>I contacted ABSA who told me that the problem doesnt lie with them but really with my service provider CELL C. Cell C ran tests allegedly and said that the problem lay with TELKOM as it wasnt done properly. So since 24 November I have phoned ABSA CELL C & TELKOM daily and they are all passing the buck. Not one of them knows what is going on or can help. They have excuses and are pushing me from pillar to post daily. I am desperate as this is important to me. Where to from here! Are they all just as *********** as easch other! I am at the end of my tether. Do I change all service providers as they are all just as useless as each other! </p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Hellopeter is a fabulous platform for naming and shaming as it achieves the result of the company jumping to respond BUT my frustration levels are by no means any lower as the same pattern remains in place:
Not taking ownership
Not following through
Passing the buck to one of the others
Not knowing how to solve my 3 month problem.
How does one get to speak to the top brass or at least someone who knows what they are talking about.
This cant carry on!!!!
Hellopeter is a fabulous platform for naming and shaming as it achieves the result of the company jumping to respond BUT my frustration levels are by no means any lower as the same pattern remains in place:
Not taking ownership
Not following through
Passing the buck to one of the others
Not knowing how to solve my 3 month problem.
How does one get to speak to the top brass or at least someone who knows what they are talking about.
This cant carry on!!!!
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
It was brought to your attention 23 November 2016 Wakey wakey!
It was brought to your attention 23 November 2016 Wakey wakey!
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
